Workflows Tips #9 – Control Flow Execution, Avoid Case Sensitive Errors, and Using Lookup Table

Welcome to another Okta Workflows Tips post. Read all previous tips.

These tips come from Ylan Muller, an avid Okta admin and certified consultant, member of the MacAdmins Slack Community, and the IT Manager at FireHydrant.

In this post:

  • Use Return card to control workflow execution
  • Normalize inputs to avoid case sensitive errors
  • Convert one value to another using a lookup table

Use Return card to control workflow execution

When building out a workflow and testing, you may want to stop the workflow before all steps are processed to isolate your testing to specific sets of cards. Add a Flow Control – Return card after the point you want to test to stop the flow from processing.

For example in the flow below, the execution will stop at Flow Control – Return card. This allows to test cards before it (Okta Clear User Sessions and Okta – Reset Password) without finishing the entire flow execution.

Using Return card to control flow execution

Normalize inputs to avoid case sensitive errors

When building bots in Slack or for other tools where conditions may be case-sensitive, use cards like the Text – To Lower Case before passing the user input into the conditions in your Okta workflow to avoid failures based on case sensitivity. 

Using To Lower Case to standardize inputs

Convert one value to another using a lookup table

Use Branching – Lookup up card to convert a value in your workflow to one that can be processed by a downstream tool. An example of where you might use this is with converting values for use with Jira single-select lists, which are identified using an ID:

Using Branching – Lookup card to convert values

That’s all for now. Let me know if you have any tips you would like to share.

Thanks to Ylan Muller for these great tips!

🍉 Try this step-by-step getting started tutorial: Build Your First Automation With Okta Workflows: Notify When User Is Suspended.

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